If any error occurs, please try the troubleshooting suggestions and possible approaches to resolve the problem in MyASUS. If the problem persists, please continue the next troubleshooting step.Note: If there is no System Diagnosis tab in MyASUS that means your computer does not support this function, please ignore this step and go to the next. Here you can learn more about Why can I only see the partial features in the MyASUS app. In ④, select check item of Hardware diagnostic ⑤, and then click ⑥. Here you can learn more about MyASUS System Diagnosis - Introduction.If there is no MyASUS appear that is meaning your computer may not install it, refer to How to install MyASUS. To test if Windows is able to recognize the disk drive. If the problem persists, please continue to the next troubleshooting step. The driver will be automatically installed after the computer restarts. Uninstall the driver of hard disk drive.If the option does not display that is meaning the disk drive is enabled already, please continue to the next step. To test if Windows is able to recognize the disk drive. Check the arrow next to ③, then right-click the ④ and select ⑤.Type and search in the Windows search bar ①, then click ②.If the problem persists, please continue to the next troubleshooting step.Įnable and reinstall driver in Device Manager.Please right-click it and select ⑫, then follow the instructions to create a volume in the free space. If the partition is listed as ⑪, and you know that the partition is empty.Please try to right-click it and select ⑦. If it appears online, but no drive letter (for example, E:) ⑥.If it appears ④, please try to right-click it and select ⑤. In the Computer Management window, select ③.If the problem persists after you have updated BIOS/Windows packages/drivers to the date, please continue to the next chapter for troubleshooting. How to update drivers via customer support in MyASUS (For desktop products, please refer to ASUS Motherboard EZ Flash 3 Introduction.)įor executing Windows update and drivers update, here you can learn more about: How to use EZ Flash to update the BIOS version How to update the BIOS version in Windows system Updating software usually helps the system stability and optimization, so we recommend you check and often update to the latest version on your PC. Here you can learn more about: Update and confirm BIOS / Windows packages / drivers with the latest version on your PC HDD is running slowly, have bad sectors, or an error message appears.Please go to the corresponding instruction based on the current Windows operating system on your computer: If you experience the HDD problems, please refer to the cases and its troubleshooting steps. As mentioned on their website, the app only claims to support Windows XP SP3, Windows Vista, Windows 7, Windows 8, and Windows 10.Troubleshooting - Hard Disk Drive (HDD) problems The app is free of cost and comes with a simple interface making is very accessible for almost all users. It also supports a host of other features that make this tool a good choice as a hard disk health checker. It does this by monitoring the S.M.A.R.T values of a PC and the disk temperature of your PC. HDDScanĪs its name suggests, the HDDScan inspects the health of your hard disk for all issues related to your hard drive. While you can find many applications online tailored for your specific needs, we’ve hand-picked two applications which we believe to be applicable for most users at most times. Although the built-in Windows tools should most probably be enough for figuring out the health of your Windows hard disk, sometimes tools don’t work as they are supposed to.Ī way around this problem is through the use of third-party, professional tools.
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